You may see multiple QuickBooks error 15212 notifications when attempting to download a payroll or QuickBooks program update. The several texts that could show up are shown below to assist you in understanding how what you’re seeing is related to the update error.
- “The payroll update did not complete successfully. Please try again.” You must successfully download the update by the deadline displayed in the Get Updates window.
- “The QuickBooks update did not complete successfully.”
- “The payroll update did not complete successfully. The location for the shared download is not accessible.”
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Key Factors Leading to the QuickBooks Payroll Update Error 15212 on your Desktop
Three scenarios can result in QuickBooks error 15212:-
- If there is no mapping on your shared drive
- If there is no access to the shared drive
- If the necessary permissions are not on the shared drive
- If the paycheck updates are being blocked by incorrectly configured Windows firewall settings
- If the File Copy Service (FCS) in QuickBooks is turned off
Recommended Resolutions to Eliminate QuickBooks Error 15212 Effectively
Updating your program, downloading updates in safe mode, and doing a clean install are the procedures to troubleshoot QuickBooks update error 15212. Let’s investigate the detailed procedures for resolving the error:-
Resolution I: Get an update
- After selecting Help, select Update QuickBooks
- Select the Options tab now
- For a shared download, select No. After that, select Save and Close
- Download the update one more now
Resolution II: Use Safe Mode to get the update
- Press the Windows button
- Holding down the Shift key Choose Restart after clicking the Power symbol
- The blue screen will appear on your computer. After selecting Troubleshoot, select Advanced Options
- Click Startup Settings, then Restart. Your computer will switch itself on and off
- At this point, you must choose Enable Safe Mode with Networking
- If necessary, log in. On the sign-in page, click the power symbol
- Now choose Run as administrator by performing a right-click on the Quickbooks icon
- Select Update QuickBooks Desktop from the Help menu when there is no company open
- Select Mark All by tapping on the Options tab, and then click Save
- Select the Reset Update checkbox under the Update Now tab
Resolution III: Verify the Status of the Payroll Subscription
- Restart the system computer after closing all QuickBooks company files
- Open QuickBooks now, then select the Employees section
- Next, select Manage Service Key after selecting My Payroll Service
- Check to make sure the Service Name and Status are accurate
- Active must be displayed as the status
- Additionally, select Edit and confirm the service key number
- Enter the right service key if the number is off
- Next, choose Next Do, then click Finish after unchecking the Open Payroll Setup box
- Lastly, try downloading the payroll updates after completing the aforementioned procedures
Read more – How to Rectify Updating Payroll Issue: QuickBooks Error 15101
Conclusion
We think the reader may be able to resolve the QuickBooks error 15212 at the end of the article.However, it is advised that the customer contact our QuickBooks team at +1-(855)-955-1942 if they are unable to resolve the issue for any reason. We are a group of proficient QuickBooks specialists who operate around the clock to deliver the greatest assistance services available right away.
Frequently Asked Questions – QuickBooks Error 15212
1. What is QuickBooks error 15212?
QuickBooks error 15212 is an update-related issue that typically appears when downloading payroll updates or QuickBooks Desktop updates. It often relates to access problems with shared download locations or configuration issues with your system.
2. What does the error message for QuickBooks 15212 usually say?
Common error messages include:
- “The payroll update did not complete successfully. Please try again.”
- “The QuickBooks update did not complete successfully.”
- “The payroll update did not complete successfully. The location for the shared download is not accessible.”
3. What are the primary causes behind QuickBooks error 15212?
This error generally occurs due to inaccessible or unmapped shared drives, insufficient permissions, disabled File Copy Service (FCS), or blocked update downloads by Windows Firewall.
4. Can QuickBooks error 15212 be caused by network settings?
Yes, incorrect network mapping or denied access to a shared location on the network can directly trigger error 15212 during updates.5. How can I fix the 15212 error by disabling shared download?
Go to Help > Update QuickBooks > Options, then select No under Shared Download. Save the settings and attempt to download the update again.
